Advocate  ·  Coordinate  ·  Care

The Lluxe Brand

Luxury medical concierge for those who expect their care to feel as considered as the rest of their life. Personal advocacy, discreet coordination, and a hand to hold through every decision.

Our Story

Healthcare, held to a higher standard.

The Lluxe Brand was founded on a simple belief: navigating your health should never feel transactional. It should feel personal — intelligent, discreet, and unhurried.

We sit at the intersection of medicine and hospitality. Every client is paired with a dedicated consultant who becomes their advocate inside a system that too often forgets the person underneath the chart.

Advocate. Coordinate. Care. Three words that shape everything we do.

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Our Process

Explore our range of luxury concierge services designed to elevate your journey — from first inquiry through recovery.

01

Book Consultation

Your journey begins with a personalized consultation where we learn about your goals, desired procedure, and expectations. Our team reviews your needs, answers initial questions, and gathers the necessary information to begin creating a surgical plan tailored specifically to you.

02

Speak With Concierge Team

Once your consultation inquiry has been reviewed by the surgeon, a member of our concierge team will reach out to provide your personalized surgical quote and next steps. This is your opportunity to ask questions, discuss concerns, and gain clarity on your procedure, expectations, and the journey ahead. Our team is here to ensure you feel informed, confident, and supported before moving forward.

03

Secure Surgery Date

After selecting your surgical plan, we coordinate directly with your chosen surgeon's team to secure your procedure date. Our team manages the scheduling process, confirms requirements, and ensures all necessary details are organized so you can move forward with confidence.

04

Recovery Coordination

Your recovery experience is an essential part of your surgical journey. Our team coordinates your post-operative accommodations, recovery support, and necessary services to help ensure a comfortable and organized healing process following your procedure.

05

Travel Planning

From international travel logistics to arrival details, we help you prepare for your journey with confidence. Our team provides guidance on travel timelines, recommended arrival schedules, and important considerations to ensure a smooth transition from your home country to your surgical destination.

06

Prepare To Arrive

As your surgery date approaches, we make sure you are fully prepared for your arrival. From reviewing pre-operative instructions and required documents to confirming your accommodations and transportation details, LLuxe ensures every detail is thoughtfully organized before you begin your surgical experience.

Services

A concierge for every step of the journey.

Every engagement begins with a private consultation. From there, choose the level of concierge coordination that fits your journey.

Concierge Tiers

Gold & Platinum — Coming Soon

Choose your level of care.

Prices below reflect Lluxe's service charges only. Clients are responsible for the actual cost of services rendered (flights, private driver, pharmacy, groceries, etc.).

Silver

Silver Concierge

$250

Foundational coordination for a considered journey.

  • Consultation
  • Surgery scheduling
  • Basic travel planning
  • Recovery coordination
Most Popular

Gold

Gold Concierge

$500

Everything in Silver, elevated with hands-on logistics.

  • Everything in Silver
  • Flight assistance
  • Airport transportation
  • Daily concierge support

Platinum

Platinum Concierge

$750

White-glove coordination from arrival through departure.

  • Everything in Gold
  • Private driver
  • VIP airport service
  • Grocery stocking
  • Pharmacy runs
  • Recovery essentials package
  • Priority concierge support
  • Family updates
Lluxe Consultants — Medical Concierge & Consulting

Lluxe Consultants

The consultants behind the brand.

Lluxe Consultants is the professional arm of The Lluxe Brand — a team of medical concierge specialists offering advisory, coordination, and consulting services to individuals, families, and select institutional partners.

Every consultant is chosen for discretion, judgment, and a deep working knowledge of the healthcare landscape.

Our Network

Meet the surgeons we work with.

A curated roster of board-certified plastic surgeons and dental aesthetics specialists in Cali, Colombia — with new partners joining across Mexico, the Dominican Republic, Brazil, and Turkey.

FAQ

Answers, before you ask.

A quick guide to how Lluxe works — what's included at each concierge tier, and what to expect from your consultation.

How does the consultation work?+

Every engagement begins with a private consultation. You share a few details through our intake form about the procedure you're considering and what you're navigating. A member of our team reviews your inquiry and responds personally, in confidence, within 3-5 business days with next steps, a personalized quote, and space for your questions.

What's the difference between Gold and Platinum?+

Gold Concierge ($500) covers everything in Silver plus flight assistance, airport transportation, and daily concierge support — hands-on logistics through your surgery and recovery. Platinum Concierge ($750) is our white-glove tier: everything in Gold, plus a private driver, VIP airport service, grocery stocking, pharmacy runs, a recovery essentials package, priority concierge support, and family updates throughout your stay.

What is included in every tier?+

All tiers begin with your consultation, surgery scheduling with a vetted surgeon from our network, and basic travel planning. Gold and Platinum layer additional coordination and on-the-ground support on top of that foundation.

Are the tier prices all-inclusive?+

No. The prices listed are Lluxe's service charges only. Actual costs of services rendered — flights, private driver, pharmacy, groceries, accommodations, and the surgical procedure itself — are billed separately and remain the client's responsibility.

Which surgeons do you work with?+

We work with a curated roster of board-certified plastic surgeons and dental aesthetics specialists in Cali, Colombia, with partners joining across Mexico, the Dominican Republic, Brazil, and Turkey. You can meet our current partners on the Surgeons page.

How do I get started?+

Request a consultation using the intake form. Once we've reviewed your inquiry, our concierge team will reach out to walk you through your surgical quote, answer questions, and help you choose the tier of care that fits your journey.

Begin the Conversation

Request a private consultation.

Share a few details about what you're navigating. A member of our team will respond personally, in confidence, within 3-5 business days.

Confidential. Response within 3-5 business days.